FAQ

Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at contact@fredefy.com or WhatsApp at 7048920497

Q. How long will it take for my items to arrive?

A. We usually dispatch most orders within 24 hours (excluding Sundays and public holidays). Most of the shipments are delivered in 1 to 5 days depending upon the location from which it is placed.

Q. Where can I place an order from?

A. You can place an order from any state or city, we ship throughout India.

Q. Where is you company located?

A. Our company is located in Sector 75, Noida, U.P.

Q. Will I receive a confirmation number when I place my order?

A. Yes, all customers will receive an order number after placing their orders. 

Q. Who can I contact if I have a problem with my order?

A. All inquiries can be forwarded to contact@fredefy.com 

Q. How can I pay?

A. We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex. Indian users can also opt for Cash On Delivery & PayTM method also.

Q. Is Checkout on this site safe and secure?

A. You can be absolutely sure that all purchases here are safe and secure. 

Q. If I enter my email address or mobile number will you sell my information?

A. We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.